support

Write to beran@spruceridge.llc. A rider reads it, not a queue.

Helpful to include: your phone model, what you were doing, and a screenshot if there is one. Beta riders can also long-press any screen in TestFlight to send feedback with a screenshot attached.

Common questions

My trace drifted off the trail.

Tree cover and canyons weaken GPS. The app flags weak-GPS stretches; scores use the good parts. If a whole ride looks wrong, send it over.

Strava isn't connecting.

Disconnect in Settings, then reconnect — Strava tokens occasionally expire early. Still stuck? Email us with the approximate time you tried.

How do I delete my account?

Email from your account address and we'll remove the account and every ride within 30 days. See the privacy page.

Does it work without cell coverage?

Yes — rides record offline and sync when you're back in range.